Compliance ConnectorsSetup by categoryCommunications Platforms
8x8
Connect 8x8 to Safeguard: what it provides, how to set it up, and the frameworks it provides evidence for.
Record your 8x8 connection as communications platforms evidence. Automated collection is not available for this provider yet.
| Category | Communications Platforms |
| Connect with | API token |
| What a connection produces | Connection record |
Connect with an API token
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In 8x8:
- Sign in to the 8x8 Admin Console with a role that has the Application Credentials permission (the default Company Admin Role has it).
- Open the API Keys option and create a new app. Give it a meaningful name with no spaces and assign only the APIs Safeguard needs.
- Click the eyeball icon to display the Key and Secret onscreen, and copy them.
8x8's public documentation does not cover every step.
Source: developer.8x8.com, checked 2026-10-07.
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On Compliance › Connectors, open 8x8, click Connect, choose API token and fill in:
Field What to enter API token / Personal access token Required. Stored encrypted and never shown again. Base URL (optional) — Account / Org / Workspace (optional) — -
Click Connect with token.
Frameworks
8x8 publishes no API for what these tests check, so its evidence is an attestation: connect it to record the connection, then attest the result. An accepted attestation counts toward each control below.
| Framework | Evidence | Controls | Tests |
|---|---|---|---|
| SOC2 | Attestation | CC6.2, CC6.3 | 1 |
| ISO/IEC 27001 | Attestation | A.5.18 | 1 |
| HIPAA Security Rule | Attestation | 164.308(a)(3) | 1 |
| PCI DSS | Attestation | 7.2.4 | 1 |
| NIST CSF 2.0 | Attestation | PR.AA-05 | 1 |
These tests are switched on per workspace by the Safeguard team.
Related
- Communications Platforms connectors
- Compliance connectors: how connecting works, card statuses and multiple accounts
- Connector setup reference: every connector in one table
- Frameworks and connectors: how connectors provide evidence for frameworks