Shortcut
Connect Shortcut to Safeguard: what it provides, how to set it up, and the frameworks it provides evidence for.
Connect Shortcut to collect ticketing evidence with automated compliance tests, switched on per workspace.
| Category | Ticketing |
| Connect with | API token |
| What a connection produces | Automated compliance tests |
| Shortcut's guide | help.shortcut.com |
Connect with an API token
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In Shortcut:
- Sign in to Shortcut and open your API token settings at https://app.shortcut.com/settings/account/api-tokens.
- Generate a new API token there and copy it into Safeguard.
Shortcut's public documentation does not cover every step.
Source: developer.shortcut.com, checked 2026-10-07.
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On Compliance › Connectors, open Shortcut, click Connect, choose API token and fill in:
Field What to enter API token Required. Stored encrypted and never shown again. -
Click Connect with token.
Frameworks
Safeguard's automated tests read Shortcut and map to the controls below. When a test passes, the result is evidence toward each control it maps to, in every framework listed. It is evidence toward a control, not proof that the control is met on its own.
| Framework | Evidence | Controls | Tests |
|---|---|---|---|
| SOC2 | Automated tests | CC6.2, CC6.3, CC7.1, CC7.3, CC7.4, CC7.5 | 8 |
| ISO/IEC 27001 | Automated tests | A.5.16, A.5.18, A.5.25, A.5.26, A.5.27, A.6.5, A.8.2, A.8.8 | 8 |
| HIPAA Security Rule | Automated tests | 164.308(a)(3), 164.308(a)(4), 164.308(a)(6) | 8 |
| PCI DSS | Automated tests | 6.3.3, 7.2.2, 7.2.4, 8.2.5, 12.10.1, 12.10.6 | 8 |
| NIST CSF 2.0 | Automated tests | ID.IM-03, PR.AA-01, PR.AA-05, RS.MA-02, RS.MA-03, RS.MI-02 | 8 |
These tests are switched on per workspace by the Safeguard team.
Related
- Ticketing connectors
- Compliance connectors: how connecting works, card statuses and multiple accounts
- Connector setup reference: every connector in one table
- Frameworks and connectors: how connectors provide evidence for frameworks